Legal

Withdrawal and Refund Requests

Last updated: July 22, 2026

Digital service notice: VantageGrid paid plans are delivered as an immediately available digital SaaS service. During checkout, you may be asked to expressly request immediate access and acknowledge that this can limit or waive withdrawal rights where permitted by law.

How to cancel renewal

Cancel web subscriptions through the Stripe billing portal in VantageGrid. Cancel Android subscriptions through Google Play → Payments & subscriptions → Subscriptions. Deleting your VantageGrid account does not cancel Google Play billing. Cancellation stops future renewal charges; access may continue until the end of the paid period unless mandatory law requires otherwise.

14-day money-back guarantee

Separate from any statutory rights, your first paid VantageGrid subscription comes with a voluntary money-back guarantee: request it within 14 days of your first charge and we refund that payment in full — no trading results or explanations required. Email support@vantagegrid.pro from your account email. This applies once per customer and never limits your mandatory legal rights.

Withdrawal or refund request

If you believe you have a statutory withdrawal right or refund right, contact us using the details below. We will review the request against the purchase date, access status, invoice, applicable consumer law, and whether immediate digital delivery was requested.

Model request text

To: support@vantagegrid.pro
Subject: Withdrawal or refund request

I request withdrawal, cancellation, or refund review for my VantageGrid paid subscription.

Account email:
Invoice, Stripe receipt, or Google Play order number:
Purchase date:
Billing interval:
Country of residence:
Reason or notes:

Name:
Date:

Business details